Your IT Ally.
Not Just Another MSP.

Since 2001, growing businesses along the East Coast have trusted WorkSmart IT Services as the team on their side of the table. One accountable group of people. Straight answers. Local IT advisory services and consulting you can trust. Technology that actually moves your business forward.

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One Team. Every Technology Decision. Every Business Outcome.

IT Consulting and Advisory Services

Strategy before stack. Direction before deployment. A technology roadmap tied to where your business is going — not a deck delivered and forgotten.

AI - Vision to Impact

From "we should do something with AI" to measurable business results — tied to defined KPIs, not demos.

Cybersecurity

Layered protection. Plain-English confidence. A program that protects revenue, reputation, and regulatory standing.

Hybrid Cloud

The right workload. The right place. The right cost. Across Azure, AWS, Google Cloud, and your own infrastructure.

Managed Services

Always on. Always ahead. As a local provider of managed IT services, the work we do before anything breaks is the work that matters most for businesses.

Microsoft 365

Activate the platform you're already paying for — secured, governed, and built to scale.

Learn With Our Team

Straight-talking sessions on AI, cybersecurity, hybrid cloud, and IT budgeting — led by the engineers and strategists who run this stuff day-to-day. No pitch decks. No filler. Just the thinking that helps you make sharper technology decisions.

See Upcoming Sessions

Our Locations

WorkSmart IT Services serves clients from our three physical office locations in RDU / Durham, Charlotte, and Atlanta, while also supporting businesses in markets such as Greensboro, Philadelphia, and the New York metro area. Don’t see your location listed? No worries. We’re happy to serve growing businesses across the United States through a mix of on-site support, remote service, and the same trusted team that knows your business.

What Our Clients Say

Our last IT company would disappear until something broke. WorkSmart calls us before we call them. That alone changed how we think about IT.

James, CEO, Manufacturing Company

I used to dread IT conversations. Now our quarterly reviews with WorkSmart are one of the most useful meetings on my calendar.

Kevin, Executive Director, Nonprofit Organization

WorkSmart helped us scope our first AI pilot. Six weeks from kickoff to results. No hype, no fluff, just a measurable improvement in how we process client intake.

David, Managing Partner, Law Firm

We went through a compliance audit and it was the smoothest one we've ever had. WorkSmart had everything documented and ready before the auditors even asked.

Rachel, VP of Operations, Healthcare Group

They don't talk at us in acronyms. They explain what something means for the business, what it costs, and what happens if we don't act. That clarity is rare.

Tom, President, Construction Company

I finally have an IT team that my CFO respects. WorkSmart presents technology in business terms, and that changed how our leadership sees IT entirely.

Chris, CIO, Professional Services Firm

When a vendor issue knocked out our phones on a Friday afternoon, WorkSmart didn't say 'that's not our problem.' They got on it and had us back up before end of day.

Denise, Office Manager, Accounting Firm

Our Microsoft 365 setup was a mess before WorkSmart. Permissions were wrong, backups weren't running, and nobody had touched the security settings. They cleaned it all up and now the platform actually works for us.

Mark, IT Director, Real Estate Group

We're a 200-person company that was running IT like we were still 30 people. WorkSmart gave us a roadmap that made sense for where we're headed, not just where we are.

Lisa, CEO, Staffing and Recruiting Company

The thing I appreciate most is that I always talk to someone who already knows our environment. I never have to re-explain who we are or what we're dealing with.

Brian, Operations Manager, Logistics Company

WorkSmart helped us realize we were overspending on cloud by about 30%. They right-sized everything, and now our CFO actually understands the bill.

Natalie, VP of Finance, Professional Services Firm

After a ransomware scare at a company in our industry, we asked WorkSmart to do a full security assessment. They didn't try to scare us into buying everything. They prioritized what mattered most and built a plan we could actually afford.

Greg, President, Financial Services Firm

Our employees used to submit IT tickets and wait days. Now most issues are handled the same day, and half the time WorkSmart catches the problem before anyone reports it.

Vanessa, HR Director, Nonprofit Organization

We brought WorkSmart in to help us figure out AI. They didn't lead with the technology. They started by asking what problems were costing us the most time and money. That approach made all the difference.

Derek, COO, Insurance Agency

I've worked with four MSPs in my career. WorkSmart is the first one that feels like they're on our team instead of just billing us for hours.

Jill, CTO, Software Company

What sets WorkSmart apart is follow-through. They don't just make recommendations and hand us a PDF. They stick around and make sure it actually gets done.

Andrea, CEO, Commercial Real Estate Firm

We switched to WorkSmart after years of feeling like a ticket number at a larger provider. The difference was immediate. They actually know our business, not just our network.

Sarah, COO, Architecture Firm