Tag: Outsourced IT

IT Strategy and Infrastructure The WorkSmart Way

Choosing the Right IT Partner for Your Business

Post author By Mikayla Withers
Post date March 30, 2022

First impressions make all the difference. That’s why, beginning with the first call, you’ll have a consistently excellent experience with WorkSmart.

We strive to be a strategic partner. As an extension of your team, we can work together to build an IT strategy that truly supports your business.

Establishing a collaborative relationship from the start leads to better long-term results. These opening conversations are essential to creating an enduring relationship. Let us explain why this helps in choosing the right IT partner.

Tags Outsourced IT

IT Strategy and Infrastructure The WorkSmart Way

Top 5 Things to Look for in a Managed IT Service Provider

Post author By Mikayla Withers
Post date January 5, 2022

As technology and threats evolve, hiring a managed IT service provider to support and manage your organization’s technology is a great investment. The right partner can simplify IT, helping your team get their work done while keeping data secure. In other words, they’ll offer peace of mind that technology is fueling your operations and allow you to keep focused on business results.

But what exactly should you be looking for when screening potential partners? Whether you’re already working with one or looking to hire for the first time, here are the top 5 things to look for in a managed IT service provider.

Tags Outsourced IT, Reliable Technology

Cybersecurity - Prevention Blog

Marissa Explains IT All: What is multi-factor authentication?

Post author By Mikayla Withers
Post date November 16, 2021

It’s no secret that securing all of your different accounts is crucial to keeping your data protected. Multi-factor authentication helps to provide an extra layer of security by requiring users to identify themselves using more than just a username and password.

How does it work? Check out Marissa’s 60-second explanation of multi-factor authentication below!

Tags Outsourced IT, Cybersecurity

The WorkSmart Way IT Strategy and Infrastructure Blog

Business IT Support Services that Make Sense for You

Post author By Mikayla Withers
Post date October 8, 2021

They say first impressions count for everything. While we believe it’s important to establish the tone of a great relationship from the outset, we know that maintaining excellent support and customer service is just as significant.

This is where we take the relationship from ‘transactional vendor’ to ‘strategic partner’.

Tags Outsourced IT, Reliable Technology

Blog The WorkSmart Way

Working Smart: Triaging Tickets for Consistent IT Support

Post author By Mikayla Withers
Post date August 2, 2021

When your organization needs IT support, you want the experience to be consistently amazing.

As a managed service provider, our clients need us to act quickly and efficiently on critical IT issues to help keep their operations running. To fuel growth, they also want their organization to run smoothly.

Today, we’re talking about how the right support process provides consistent IT support, giving you the confidence to focus on your business goals rather than pesky IT problems.

Tags Outsourced IT

The WorkSmart Way Employee-friendly Content Blog

Marissa Explains IT All: What is an MSP?

Post author By Mikayla Withers
Post date July 23, 2021

You hear the acronym all the time, but what actually is an MSP? And what do they do in the business world?

Tags Outsourced IT, Reliable Technology

Microsoft 365

Security News: Microsoft Exchange

Post author By Mikayla Withers
Post date March 16, 2021

WorkSmart is aware of the vulnerabilities being used to attack on-premise versions of Microsoft Exchange Server. We have confirmed that our clients using Exchange have the updated security patches already installed, and thus are protected.

WorkSmart does not use the on-premise version of Microsoft Exchange. Microsoft confirmed that Exchange Online, the hosted email service provided by Microsoft 365, is not affected.

Tags Outsourced IT, Cybersecurity

Blog Awards/Recognition/Growth

WorkSmart Continues Managed IT Services Expansion in Atlanta

Post author By Mikayla Withers
Post date February 3, 2021

Today, we’re sharing the news of our recent acquisition! RMS Associates of Smyrna, Georgia joins the WorkSmart community! The purchase was finalized on January 1, 2021.

Tags WorkSmart Community, Outsourced IT

Data Backups & Recovery Blog

Best Practices & Helpful Tips for Backup Planning

Post author By Mikayla Withers
Post date December 15, 2020

No one likes to think about losing data, but it happens. That’s why planning a backup strategy that fits your company’s needs is so important. Here are the best practices for data backup planning, including how your team can play a role in making sure your data is protected.

Tags Outsourced IT, Backup and Recovery

Blog The WorkSmart Way

Everything You Need to Know About Managed IT Services

Post author By Mikayla Withers
Post date August 26, 2020

If you’re struggling with a problem, you look to an expert to figure out a solution.

When you look to driving new client sales, you turn to a sales manager. If there’s a question about marketing, you go to the marketing manager. When you’re planning your information technology (IT) strategy, you need an IT manager. Without internal expertise, small businesses often look to outside help.

Tags Outsourced IT