The Right Technology Podcast
Recent Episodes
Email Deliverability / Credibility, DMARC with Jason Kleiman
Any business looking to enhance email deliverability and security should know about DMARC. In this episode, Jason Kleiman helps demystify DMARC, explaining its importance in protecting domain integrity and ensuring email communications reach their intended recipients without being blocked or misdirected.
IT Strategy Meeting, What and Why?
The "break-fix" approach to IT is not a suitable long-term solution. In this episode, we meet Laura Josephson who emphasizes how proactive IT management drives a company's long-term success.
WorkSmart uses a service framework called the "Proven Process", which structures iterative strategy and process reviews and upgrades. Kim Sullivan, the Integrator at WorkSmart, describes how this framework helps WorkSmart evolve with, predict, and meet client wants and needs.
Microsoft Tools You Already Pay For
Most companies already pay for the automation tools they need to streamline workflows, but either aren't aware of their existence or how to take advantage. In this episode, Samantha, who leads learning and development at WorkSmart, shares some of the hidden tools like Power Automate in Microsoft 365 packages that many companies already pay for.
IT Fren-petitors, Email Deliverability, and M&A With Dan Wilson
Selecting an IT Managed Service Provider is an important decision and in this episode, Dan Wilson, who used to run his own IT MSP, reveals the most important things to consider when selecting an IT partner.
In this eipsode of The Right Technology Podcast, Marissa Wehman discusses the mounting and potential risks to IT for small businesses and four new services WorkSmart has rolled out to address them.
If your computer system shuts down, all business activity stops. Amanda Tharrington joins us to share a recent client disaster and how WorkSmart worked to solve it.
IT Security & Cyber Insurance with Chad Bickers
In addition to working with a dedicated IT MSP, cyber insurance can help mitigate against the potential losses in case things go wrong. Chad Bickers, who has long been a client and insurance provider for WorkSmart IT, talks about the IT safety needs of small businesses today.
Top Reasons For Switching MSPs
When businesses pay for IT services, they really are buying a partner who will help further their goals. Jim Rappl, senior business advisor and twenty year IT industry vet, shares his perspective on why many companies switch IT service providers.
About The Podcast
The Right Technology is a podcast by WorkSmart to share the stories and knowledge crucial for running a business in the digital age. Tune in to hear from customers, partners, and team members. We think you're going to love it!
