IT Managed Support Services, Managed IT Support Company

Three Service Plans to Protect and Optimize Your IT Investment

WorkSmart offers three flat-rate managed services plans designed to fit your organization’s needs and budget.

All of our ManagedShield managed services include:

Proactive IT management
Access to help desk and support services as needed
A dedicated team of IT experts
Regular IT strategy meetings

ManagedShield Basic

BASIC is for businesses that want the tools to improve uptime while keeping costs low. This plan helps you stay ahead of issues with proactive maintenance and 24×7 monitoring and alerting on your computers.

With ManagedShield BASIC, you get the proactive IT services WorkSmart offers, and you choose the support hours needed to reduce the cost of resolving issues and upgrading technology.

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Around the clock monitoring

Remote monitoring, including maintenance and proactive alerting for your computers and servers.

ManagedShield Plus

PLUS is for businesses that need to get IT support when they need it while staying within a budget.

With ManagedShield PLUS, your flat-rate covers remote troubleshooting and support. Any onsite support is billed separately.

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Around the Clock Monitoring

Remote monitoring, including maintenance and proactive alerting for your computers and servers.

Unlimited Remote Support

UNLIMITED remote troubleshooting and support

ManagedShield Complete

COMPLETE is for businesses that want the most coverage for getting help when something is wrong. ManagedShield COMPLETE offers you peace of mind by covering remote and onsite support in your monthly fee.

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Around the Clock Monitoring

Remote monitoring, including maintenance and proactive alerting for your computers and servers.

Unlimited Remote Support

UNLIMITED remote troubleshooting and support

Unlimited Onsite Report

UNLIMITED onsite and remote troubleshooting and support

TESTIMONIALS

WHAT OUR CLIENTS SAY ABOUT US

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“I'm incredibly impressed by the communication and proactive service we're receiving from every team member. The difference between WorkSmart and our past IT service providers is incomparable...”

Carole

Controller

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“We love working with the support team at WorkSmart. They respond quickly and do anything necessary to help with our request.”

Dena

Operations Coordinator

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"WorkSmart has been my "go-to" IT resource for more years than I remember. The service has been exceptional from the very first day we signed on with the company. I've been so impressed with each and every individual you sent over to our facility, or I worked with by phone. Each one has taught me more and more about the changing IT environment, how to troubleshoot various problems, set up equipment, and so much more. "

Geri

Executive Assistant

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"Whether remotely or in person, WorkSmart always responds super-quickly to our requests for HELP! It's obvious that you understand how hard it is to conduct business when a system is down, or even one computer, as was the case this morning. Marco has come to our rescue before, and I/we are so very appreciative of him ... and you all! THANK YOU!!! "

Kelly

Administrative Assistant

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“I like everyone I deal with at WorkSmart. They are always kind (especially when I'm stressing) and fast!.”

Sandra

Legal Assistant

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“I truly need your support, and your support has never failed to be outstanding; thanks to all staff members for your exceptional support.”

Ann

Project Development Assistant