Co-Managed IT Services

Boost Your In-House IT Team With Co-Managed IT Services

Deciding between in-house or managed services? You don't have to choose one or the other. Our co-managed services enable us to work as an extension of your existing team, so your IT department can keep up with growing and changing needs.

CoPilot is a cost-effective way to add to your IT team without the hassle of changing your technology support model. You’ll partner with our team to customize a plan that best suits your needs. Plus, your team will maintain control with access to best-in-class tools and real-time reporting.

Strengthen Your Business Through Co-Managed IT

These services let you use your existing in-house team while adding co-managed IT experts. Adding co-managed support is worthwhile for businesses needing flexible IT services. You can add to your team without hiring new employees and adapt as your needs change. These services offer various benefits, including:

  • Saving time: We take care of all the essential IT tasks so your in-house team has more time to spend on activities requiring specific institutional knowledge.
  • Reducing spending: Co-managed IT is more cost-effective than a fully managed solution and less expensive than hiring additional team members.
  • Adding flexibility: You always have backup when you need extra help, such as dealing with an increased load of support tickets.

Add WorkSmart to Your Team for a Flat Monthly Fee

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24x7 Helpdesk

With WorkSmart behind you, you’ll have responsive support when you need it, including weekends and holidays.

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Cybersecurity Services

WorkSmart’s solutions and policy planning help ensure your critical data is protected.

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Remote Monitoring and Management

We keep the systems up and running so you can focus on business-critical support.

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IT Strategy

We partner with you to develop an IT roadmap that supports your business goals.

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Fully Managed Backup and Recovery

We offer options to keep you running, as well as help you prepare to be covered in the event of a disaster.

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Upgrades and Implementation

WorkSmart’s consultants help plan and execute projects to relieve any stressed resources.

Grow Your Business With the Right Partner

Working together, your IT team and our service team keep systems reliable and end users happy, all day, every day. We work hard to help you meet your full potential.

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Consistent Support

Our experts provide consistent support, from your dedicated account manager to the service team. Since 2001, we've been a reliable IT partner for businesses.

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The Right Fit

We develop a customized service plan with services and technologies that fit your organization’s goals. Depending on your unique operations and challenges, you can decide where we step in.

Local Partnership

Find co-managed IT in your area with our team. We operate along the I-40 corridor from Durham to Charlotte, North Carolina, and also serve areas like New York City and Atlanta, Georgia. Our teams operate within an hour's radius of our office locations, so we're always nearby to support you.

Get Started Today!

Testimonials

What Our Clients Say About Us

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“I'm incredibly impressed by the communication and proactive service we're receiving from every team member. The difference between WorkSmart and our past IT service providers is incomparable...”

Carole

Controller

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“We love working with the support team at WorkSmart. They respond quickly and do anything necessary to help with our request.”

Dena

Operations Coordinator

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"WorkSmart has been my "go-to" IT resource for more years than I remember. The service has been exceptional from the very first day we signed on with the company. I've been so impressed with each and every individual you sent over to our facility, or I worked with by phone. Each one has taught me more and more about the changing IT environment, how to troubleshoot various problems, set up equipment, and so much more. "

Geri

Executive Assistant

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"Whether remotely or in person, WorkSmart always responds super-quickly to our requests for HELP! It's obvious that you understand how hard it is to conduct business when a system is down, or even one computer, as was the case this morning. Marco has come to our rescue before, and I/we are so very appreciative of him ... and you all! THANK YOU!!! "

Kelly

Administrative Assistant

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“I like everyone I deal with at WorkSmart. They are always kind (especially when I'm stressing) and fast!.”

Sandra

Legal Assistant

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“I truly need your support, and your support has never failed to be outstanding; thanks to all staff members for your exceptional support.”

Ann

Project Development Assistant

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Awards and Accolades

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Start Your Co-Managed IT Journey

Let us know where you'd like additional support during a complimentary meeting with a senior business advisor. Get in touch to schedule an introductory call.

Schedule Your Free Consultation