Category: Webinars

Hybrid Office: The “Split Decision” on Where We Work
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date January 20, 2022

The appeal of a hybrid workforce is increasing. Many teams want the flexibility to work from anywhere but also crave the connections and the resulting creativity that came from being in the office around others.

With employees dividing time between the office and working remotely, how can small businesses continue to evolve the way we work and thrive in the new normal?

Join us for a discussion on ways to have the “best of both worlds” with the hybrid office.

In this webinar, we’ll focus on in-person and virtual strategies that can help employees stay engaged, productive, and secure.

Specifically:

Office space that fits your new normal
Staying equipped with the right technology
Top tips for cybersecurity
The rise of asynchronous communication
Advancing the employee experience

Meet Our Guests:

Michelle Eckhart, Ideation Director at PMC Commercial Interiors

As Ideation Director at PMC, Michelle leverages her expertise in interior design, behavioral science, and data analytics to create places where people want to be.

Working with her clients, she curates an elevated level of research and design thinking to influence how an environment will look and how people will feel and interact within it.

Dawn Church, Employee Experience Coordinator at WorkSmart

With 12+ years of crafting events across the spectrum: from weddings to corporate events, webinars, team builders, workshops, retreats, and too many virtual event experiments to count, Dawn has had experience in a wide variety of areas.

She deeply values positive psychology, connection, and self-development. She’s also been practicing Authentic Relating and Circling in her own day-to-day life, along with coaching and workshop-leading since 2011.

Links mentioned in the webinar:

Contact PMC

What is multi-factor authentication?

Advanced anti-virus solution

DNS Security

Webinar on Cyber Insurance

Plan on IT: Building a Strategy
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date November 18, 2021

With the end of the year approaching, it’s the perfect time to review your IT strategy.

Technology drives growth when it aligns with the organization’s goals. That’s why it’s important to check in on what went well, identify what needs improvement, and create a plan that continues to help your team get work done and reduce risks.

Join us for a webinar on IT strategy planning

In this webinar, we’re focusing the discussion on planning IT for your current and future needs. More specifically, we’re talking about building a roadmap to leverage technology and tips for improving how technology supports your operations.

Topics covered:

Now and Then: Reflecting on the Current State of Your Technology
To Infinity and Beyond: Planning for the Future (and What You May Need to Consider for 2022)
On the Road(map) Again: IT Planning to Make it all Happen

Meet our guest:

Jim Rappl, Senior Business Advisor, Executive Management, at WorkSmart

After building and running a successful Managed IT Services provider for 13 years, Jim sold his company (Exceptional IT Services) to WorkSmart and joined the team in 2015.

As a Senior Business Advisor, Jim’s primary responsibilities include identifying strategic growth opportunities and forging new relationships with partners to identify how WorkSmart can help them to reach their fullest potential.

Jim also serves as an active executive management team member, helping to determine and implement business direction, gauge effectiveness, and adjust regularly using the EOS methodology.

Webinars Employee-friendly Content Blog

Don’t Click on That: Cybersecurity Training for Employees
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date October 7, 2021

One click on the wrong link helps cyber threats sneak around your organization’s security measures.

Whoops.

With cybercrimes and ransomware attacks on the rise, training that helps you build good cyber hygiene remains critical. By learning about potential threats and cybersecurity best practices, you can protect yourself and your organization.

Join us for a cybersecurity training for employees.

In this webinar, we’re having a conversation about cybersecurity in a practical way. The bad guys want to trick employees, so we’ll talk about ways to avoid falling victim to cybercrime.

What you’ll learn:

Good password habits
How to share files securely
What ransomware is and how to prevent it
Why hackers use phishing, vishing, and social engineering to launch cyber attacks
What to be aware of when browsing the internet
What to do when you think something is suspicious

Meet our guests:

Rob Witteman, Project Lead at WorkSmart

With 8 years’ experience working in managed IT services, Rob has helped many small businesses strengthen their security.

As WorkSmart’s Onboarding Project Lead, Rob works on new client onboarding projects to ensure a successful start to their partnership with WorkSmart, including making sure that their cybersecurity is up to par.

By incorporating quickly-evolving cybersecurity practices into IT strategy plans, Rob helps small businesses reach their fullest potential, while also keeping them secure.

John Jarvis, Senior Business Advisor at WorkSmart

A recent addition to our Atlanta team, John has has spent the last 10 years serving companies and nonprofit organizations all across the country with his experience, creativity, and lifelong interest in technology.

John got his start at Google, where he studied technology and business analytics before going on to master discovery, scoping, and budgeting for impactful technology solutions to bring about measurable change.

In his role as Senior Business Advisor here at WorkSmart, he forges constructive relationships with new partners and identifies how WorkSmart can best help them achieve their goals.

Sam Young, Technical Support Representative

While Sam is relatively new to the world of MSPs, he’s no stranger to the ins and outs of computers. Tinkering with computers since he was a small child, Sam knows that the safest user is a well-informed one.

As a Technical Support Representative, Sam works to help our clients discern, fix and learn how to tackle their IT problems in a way that is easy to understand.

With industry standard certifications in security and networking, Sam works to not only solve any tech issues that may arise, but he also aims to prevent them from occurring in the first place by implementing proactive measures.

Hybrid Work Cybersecurity - Prevention Cybersecurity - Detection and Response Webinars

Prevention & Recovery: IT Security in the Hybrid Workplace
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date September 8, 2021

As many employees continue to work remotely and split time between working in the office and home, the focus on the cloud is growing. Technology like Microsoft 365 helps small businesses remain competitive in the hybrid workplace.

While it helps your team achieve results and stay connected when working from anywhere, the flexibility of the cloud creates security risks. Making sure your cybersecurity strategy shifts with the way you work is important in keeping your organization safe from cyber threats.

Prevention & Recovery: IT Security in the Hybrid WorkPlace

That’s why we’re focusing this 1-hour discussion on prevention & recovery. More specifically, we’re talking about preventing cyber attacks with Microsoft 365 security tools and investing in cyber insurance as a way to recover from one.

What you’ll learn

How Microsoft 365 can help protect against phishing attacks
The risks of using passwords and how Microsoft 365 can help keep attackers out without making it harder for your employees to log in.
Why Azure AD and InTune may replace the domain controller in your office
How cyber insurance protects your organization and what may be excluded from your coverage
What impacts the cost of a cyber policy

Meet our guests

Rob Witteman, Project Lead at WorkSmart

Rob has worked for a total of 8 years in the MSP space, and has been with WorkSmart for 4 of those years. He currently serves as WorkSmart’s Onboarding Project Lead.

In this role, Rob focuses on new client onboarding projects to ensure a successful start to their partnership with WorkSmart.

As a Microsoft certified IT professional, Rob helps companies leverage Microsoft technologies and leads the team in training to keep everyone on pace with Microsoft’s evolving platform. He believes in using technology to make work easier and to make the tech experience as smooth as possible for everyone.

Ralph Whitehurst Jr, Business Development at Triangle Risk Advisors

As President/CEO of Total Retirement Planning and Whitehurst Strategic Partners, Ralph has transformed a successful hometown insurance agency into a regional leader for evolving businesses and family financial consulting, specializing in retirement planning, estate preservation, risk management, business and family consulting.

After merging his practice with Triangle Risk Advisors, LLC in 2019, Ralph continues his role, along with serving on numerous safety and advisory boards for both insurance companies and clients.

Ralph understands that every client’s needs are unique, therefore the firm uses proprietary processes to identify those needs and create a custom roadmap for each client.

Webinars Collaboration Tools Hybrid Work Productivity Blog

#Winning: A Discussion on Guiding Your Teams to Success
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date July 22, 2021

A highly productive team that can communicate, create, and solve problems is key to growing your organization. And, the right mix of tools, processes, and people builds a healthy team.

That’s why we’re focusing this 1-hour discussion on using technology, metrics, and hiring as tools to guide your team to success.

What you’ll learn:

An overview of keeping teams on track with Microsoft 365 apps
How you can use metrics to define success, keep a pulse on what’s happening in the business, and do more of what’s fueling your growth
Tips for maturing your hiring process so you can hire good employees to be part of a great team

Meet our guests:

Brent Sprinkle, owner at TrueNorth Business Navigation

As owner and lead guide at TrueNorth Business Navigation, Brent guides leaders in implementing a set of simple, proven, and practical tools to build a successful business.

Before his work with TrueNorth Business Navigation and guided by a strong desire to have a major impact, Brent worked in management, successfully leading a number of software and hardware technology development teams ranging in size from 8 to over 800.

Cyndi Gave, owner at The Metiss Group

Cyndi has been leading The Metiss Group since 1996 but learned her passion for people long before. Cyndi’s human behavior studies started with an international temporary staffing company, reshaping their job matching and business model to earn the branch Profit Center of The Year. Cyndi would go on to hold executive roles in HR departments for automotive, property management, distribution, publishing, and robotics industries.

A business leader at heart, Cyndi has found her niche to impact business results best through advising leaders in their quest for an effective employee selection process, the means to accelerate employee performance, and strengthening organizational health.

Webinars Microsoft 365

Connected, meaningful, and productive communications with Microsoft 365 Tools
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date March 3, 2021

Employees and customers want and expect your organization to have the right technology to meet their needs.

That means more effective and efficient communication channels.

In this hour-long workshop, you’ll learn how you can use Microsoft 365 to improve the employee and customer experience by fostering real interaction and limiting distractions.

What you’ll learn:

How small business are using Microsoft 365 to create virtual workspaces for their teams and clients
Tips for using Microsoft 365 apps—like SharePoint, Sway, Yammer, and Stream—to make communication more effective
Considerations for building a communications strategy

Webinars Microsoft 365

A Skill-building Class: Making Microsoft Team Meetings More Engaging
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date March 1, 2021

Cloud-based collaboration tools like Microsoft Teams help bring your team and customers together, even when apart. However, the meeting practices developed in-person may not work as well over video.
Since paying attention in a virtual meeting can be especially difficult, it’s important to find ways to keep involved and engaged.
Watch this workshop, where you’ll learn how to use the tools within Microsoft Teams to be more productive (and natural) during online meetings.

What you’ll learn:

How to make scheduling simpler
Ways to reduce potential distractions during online meetings
Tips for sharing content and collecting insights during a meeting
How to make larger meetings more effective

Webinars Microsoft 365 Blog

Employee Productivity, Starting with Your Microsoft 365 Strategy
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date February 28, 2021

Your team can get work done from anywhere because of tools like Microsoft 365.

Now, it’s time to focus on helping your team leverage the technology to solve business problems and work better.

Watch this hour-long workshop, where you’ll learn how you can use Microsoft 365 to help your organization be more efficient and focused on the top priorities.

What you’ll learn:

The best way to organize your organization’s files (and your people) in Microsoft Teams
Why software unification leads to more engaged employees
The benefits of automating repetitive tasks, allowing employees to focus on bigger tasks (how to do that with Microsoft 365)
How Microsoft 365 can help you use data to improve productivity and well-being

Webinars Microsoft 365

A Skill-building Class: OneDrive, Microsoft Teams, and More
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date February 27, 2021

https://youtu.be/xlYBWk6Nj8s

Microsoft Office apps like Excel have kept you productive for many years.

Now, the modern workplace offers more ways to take your get-work-done skills to the next level.

Watch this 45-minute workshop, where you’ll learn tips and tricks to help you create your best work with Microsoft 365 apps.

What you’ll learn:

How to use Office apps like Word and PowerPoint for real-time co-editing and collaboration
The best ways to share your files with co-workers, vendors, and customers
How to update your Microsoft Teams notifications so you can choose what you listen to
Why Microsoft Editor may make you a better writer
The benefits of using OneNote as your digital notebook

Webinars Ransomware Cybersecurity - Prevention Cybersecurity - Detection and Response

Ransomware vs Intercept-X
ON-DEMAND WEBINAR

Post author By Mikayla Withers
Post date February 26, 2021

You’re right to be thinking about cybersecurity.

A cyber attack like ransomware can really devastate a small business. That’s why it’s important to build a cybersecurity strategy with the right tools.

“