Blog

Categories
Employee-friendly Content Cybersecurity - Detection and Response Blog

Marissa Explains IT All: How to Spot A Phishing Email

Email is one of the most commonly used methods of communication in the workplace, however it’s also one of the most targeted areas for cybercriminals.

Phishing is a technique that hackers use to impersonate a trusted source and try to get any personal or sensitive information from you. These emails can come in many different forms, so it’s important to stay vigilant when it comes to keeping your account secure.

Check out the 60-second clip below to hear Marissa’s best tips on spotting these phishing emails before it’s too late. Continue scrolling for the full transcript and more cybersecurity tips to help protect your business.

Categories
Employee Anniversaries Blog

Celebrating our November Employee Anniversaries

As November comes to a close, especially in the season of giving thanks, we wanted to take some time to recognize a few of the folks that are celebrating their employee anniversary this month.

Not only do these team members assist our clients day-in and day-out with any technical issues that arise, they’re also amazing people who exemplify our core values in everything they do.

Join us in celebrating eight employee anniversaries this month! You can learn more about each of these team members below. We appreciate them all!

Categories
Blog Cybersecurity - Prevention

How to Protect Your Organization’s Email from Cyberattacks

Email is one of the most used methods of collaboration in the workplace. Unfortunately, it’s also become one of the most popular methods for cyberattack. From phishing emails to emails with malicious attachments, email can be as vulnerable as it is essential.

That’s why teaching your employees good security habits is incredibly helpful in protecting against email-based threats. They learn how to spot potential threats, but with how much we rely on email, more can be more when it comes to cybersecurity.

Categories
Webinars IT Strategy and Infrastructure Blog

Plan on IT: Building a Strategy
ON-DEMAND WEBINAR

With the end of the year approaching, it’s the perfect time to review your IT strategy.

Technology drives growth when it aligns with the organization’s goals. That’s why it’s important to check in on what went well, identify what needs improvement, and create a plan that continues to help your team get work done and reduce risks.

Join us for a webinar on IT strategy planning

In this webinar,  we’re focusing the discussion on planning IT for your current and future needs. More specifically, we’re talking about building a roadmap to leverage technology and tips for improving how technology supports your operations.

Topics covered:

  • Now and Then: Reflecting on the Current State of Your Technology
  • To Infinity and Beyond: Planning for the Future (and What You May Need to Consider for 2022)
  • On the Road(map) Again: IT Planning to Make it all Happen
Meet our guest:

Jim Rappl, Senior Business Advisor, Executive Management, at WorkSmart

Jim Rappl, Senior Business Advisor, Executive Management, at WorkSmart

After building and running a successful Managed IT Services provider for 13 years, Jim sold his company (Exceptional IT Services) to WorkSmart and joined the team in 2015.

As a Senior Business Advisor, Jim’s primary responsibilities include identifying strategic growth opportunities and forging new relationships with partners to identify how WorkSmart can help them to reach their fullest potential.

Jim also serves as an active executive management team member, helping to determine and implement business direction, gauge effectiveness, and adjust regularly using the EOS methodology.

 

Categories
Blog Cybersecurity - Prevention

Marissa Explains IT All: What is multi-factor authentication?

It’s no secret that securing all of your different accounts is crucial to keeping your data protected. Multi-factor authentication helps to provide an extra layer of security by requiring users to identify themselves using more than just a username and password.

How does it work? Check out Marissa’s 60-second explanation of multi-factor authentication below!

Categories
Blog Cybersecurity - Prevention

Benefits of Using Single Sign-On and Why It’s Important for Your Business

The use of the cloud is growing with software-as-a-service making it easy for small businesses to adopt technology without managing and maintaining any infrastructure. Plus, in the ever-changing hybrid workplace, cloud apps give your team access to what they need from anywhere.   

Categories
Employee Anniversaries Blog

Celebrating our October Employee Anniversaries

As we near the end of October, we wanted to take some time and recognize our employee anniversaries for this month!

Our team is full of IT professionals who believe in our core values – doing the right thing, personal connections, and being curious. By building a team who exemplify these values to the fullest extent, we’re able to provide our clients a unique and valuable experience.

Help us celebrate each of these folks below – we appreciate them all!

Categories
Blog Productivity Employee-friendly Content Collaboration Tools

Cheat Code: How To Master Secure File Sharing

Secure file sharing is crucial to being able to collaborate with others – especially in the hybrid workplace. We’re not always working in the same brick and mortar space, yet we need to be working on the same project.

The process of secure file sharing through Microsoft 365 is simple, but there are a few settings you should take notice of to make sure that your files are staying secure and not getting in the wrong hands.

Categories
Microsoft 365 Blog

How to Use Microsoft Planner for Managing Tasks

Managing tasks with due dates can get chaotic, especially in a team atmosphere. Juggling multiple projects with varying deadlines and dependencies can overwhelm even the most organized employees.

With multiple files, documents and notes being created by each member, a task management software is an essential tool in managing these processes.

Categories
The WorkSmart Way IT Strategy and Infrastructure Blog

Business IT Support Services that Make Sense for You

They say first impressions count for everything. While we believe it’s important to establish the tone of a great relationship from the outset, we know that maintaining excellent support and customer service is just as significant.

This is where we take the relationship from ‘transactional vendor’ to ‘strategic partner’.