Email is one of the most used methods of collaboration in the workplace. Unfortunately, itâs also become one of the most popular methods for cyberattack. From phishing emails to emails with malicious attachments, email can be as vulnerable as it is essential.
Thatâs why teaching your employees good security habits is incredibly helpful in protecting against email-based threats. They learn how to spot potential threats, but with how much we rely on email, more can be more when it comes to cybersecurity.
With the end of the year approaching, itâs the perfect time to review your IT strategy.
Technology drives growth when it aligns with the organizationâs goals. Thatâs why itâs important to check in on what went well, identify what needs improvement, and create a plan that continues to help your team get work done and reduce risks.
Join us for a webinar on IT strategy planning
In this webinar, Â we’re focusing the discussion on planning IT for your current and future needs. More specifically, we’re talking about building a roadmap to leverage technology and tips for improving how technology supports your operations.
Topics covered:
Now and Then: Reflecting on the Current State of Your Technology
To Infinity and Beyond: Planning for the Future (and What You May Need to Consider for 2022)
On the Road(map) Again: IT Planning to Make it all Happen
Meet our guest:
Jim Rappl, Senior Business Advisor, Executive Management, at WorkSmart
After building and running a successful Managed IT Services provider for 13 years, Jim sold his company (Exceptional IT Services) to WorkSmart and joined the team in 2015.
As a Senior Business Advisor, Jim’s primary responsibilities include identifying strategic growth opportunities and forging new relationships with partners to identify how WorkSmart can help them to reach their fullest potential.
Jim also serves as an active executive management team member, helping to determine and implement business direction, gauge effectiveness, and adjust regularly using the EOS methodology.
It’s no secret that securing all of your different accounts is crucial to keeping your data protected. Multi-factor authentication helps to provide an extra layer of security by requiring users to identify themselves using more than just a username and password.
How does it work? Check out Marissa’s 60-second explanation of multi-factor authentication below!
The use of the cloud is growing with software-as-a-service making it easy for small businesses to adopt technology without managing and maintaining any infrastructure. Plus, in the ever-changing hybrid workplace, cloud apps give your team access to what they need from anywhere.  Â
As we near the end of October, we wanted to take some time and recognize our employee anniversaries for this month!
Our team is full of IT professionals who believe in our core values – doing the right thing, personal connections, and being curious. By building a team who exemplify these values to the fullest extent, we’re able to provide our clients a unique and valuable experience.
Help us celebrate each of these folks below – we appreciate them all!
Secure file sharing is crucial to being able to collaborate with others – especially in the hybrid workplace. We’re not always working in the same brick and mortar space, yet we need to be working on the same project.
The process of secure file sharing through Microsoft 365 is simple, but there are a few settings you should take notice of to make sure that your files are staying secure and not getting in the wrong hands.
Managing tasks with due dates can get chaotic, especially in a team atmosphere. Juggling multiple projects with varying deadlines and dependencies can overwhelm even the most organized employees.
With multiple files, documents and notes being created by each member, a task management software is an essential tool in managing these processes.
They say first impressions count for everything. While we believe itâs important to establish the tone of a great relationship from the outset, we know that maintaining excellent support and customer service is just as significant.
This is where we take the relationship from âtransactional vendorâ to âstrategic partnerâ.
One click on the wrong link helps cyber threats sneak around your organization’s security measures.
Whoops.
With cybercrimes and ransomware attacks on the rise, training that helps you build good cyber hygiene remains critical. By learning about potential threats and cybersecurity best practices, you can protect yourself and your organization.
Join us for a cybersecurity training for employees.
In this webinar, weâre having a conversation about cybersecurity in a practical way. The bad guys want to trick employees, so we’ll talk about ways to avoid falling victim to cybercrime.
What youâll learn:
Good password habits
How to share files securely
What ransomware is and how to prevent it
Why hackers use phishing, vishing, and social engineering to launch cyber attacks
What to be aware of when browsing the internet
What to do when you think something is suspicious
Meet our guests:
Rob Witteman, Project Lead at WorkSmart
With 8 years’ experience working in managed IT services, Rob has helped many small businesses strengthen their security.
As WorkSmartâs Onboarding Project Lead, Rob works on new client onboarding projects to ensure a successful start to their partnership with WorkSmart, including making sure that their cybersecurity is up to par.
By incorporating quickly-evolving cybersecurity practices into IT strategy plans, Rob helps small businesses reach their fullest potential, while also keeping them secure.
John Jarvis, Senior Business Advisor at WorkSmart
A recent addition to our Atlanta team, John has has spent the last 10 years serving companies and nonprofit organizations all across the country with his experience, creativity, and lifelong interest in technology.
John got his start at Google, where he studied technology and business analytics before going on to master discovery, scoping, and budgeting for impactful technology solutions to bring about measurable change.
In his role as Senior Business Advisor here at WorkSmart, he forges constructive relationships with new partners and identifies how WorkSmart can best help them achieve their goals.
Sam Young, Technical Support Representative
While Sam is relatively new to the world of MSPs, heâs no stranger to the ins and outs of computers. Tinkering with computers since he was a small child, Sam knows that the safest user is a well-informed one.
As a Technical Support Representative, Sam works to help our clients discern, fix and learn how to tackle their IT problems in a way that is easy to understand.
With industry standard certifications in security and networking, Sam works to not only solve any tech issues that may arise, but he also aims to prevent them from occurring in the first place by implementing proactive measures.
