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Blog IT Strategy and Infrastructure Productivity

Onboarding a New Employee: How IT Can Make a Good First Impression

Retaining quality employees begins with a solid onboarding process. The key is to make a great first impression as it’s your first engagement – technology makes that easy! Here are some tips to onboard a new hire from an IT point of view.

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Blog IT Strategy and Infrastructure

Prepare for Your New Hire (Our Free IT Checklist]

Prepare for your new hire to make a great first impression. This requires a well-defined onboarding process and having the right tools ready to go so they feel valued! After all, 1/3 of new hires quit within the first six months.

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Blog Cybersecurity - Prevention Cybersecurity - Detection and Response

A Security Operations Center for your organization

By now, you know how important cybersecurity tools are as part of your IT plan. And you know that even with many layers of security, a hacker may still find a way in to your network. In fact, hackers often assume small organizations are not as careful as large corporations, so they see businesses like yours as easy targets. On top of that, most organizations don’t find out about a security breach for over a month. If that’s not good enough for your organization, you need to know about WorkSmart’s Security Operations Center (SOC) service.

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Blog IT Strategy and Infrastructure Productivity

Connecting to the Cloud: Internet Considerations

You hop on a video call to meet with a prospective client. Or your team uses Office 365 to work on a spreadsheet at the same time. Every day, we leverage cloud services to build better processes and gain a competitive edge. The availability of fast and reliable internet continues to make it easier for small businesses to use tools that were once only available to big companies with large budgets.

This shift to the cloud stresses the growing need to invest in your internet infrastructure. Let’s look at how a few considerations can boost your cloud experience.

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Data Backups & Recovery Blog

Lose something? That’s why you have a backup.

Data Backup and Recovery is an important topic because, well, people lose things. Humans delete files by accident. Servers fail. Storms damage offices. All we can do is create a plan to recover quickly and get back to business. Read on about what losses you should consider. And check out this visual snapshot to help review data backup needs with your team.

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Data Backups & Recovery Blog

Don’t spring clean your data yet (check your backups)

April is all about spring cleaning. It’s the time of year when we want to clear out clutter and make room for new ideas and fresh starts. That includes deleting old folders or files you don’t need anymore… until later on when you realize you need those files. Now what?

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Employee-friendly Content Cybersecurity - Prevention Blog

Security Awareness Training: Don’t let an employee ruin your day

You’ve set up your organization’s cybersecurity—considering firewall, anti-virus, DNS and web filtering, your wireless network… and on and on. You’ve made all the difficult IT security decisions to protect your business, but just one well-meaning employee that clicks one malicious link in one little email can open the door for a hacker to defeat all your defenses.

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Employee-friendly Content Cybersecurity - Prevention Blog

Pssst: Our Password Protocol Advice

Let’s start by clearing the air: It’s normal to have a love-hate relationship with passwords. It’s hard not to love the very things that keep your information safe, ensure private conversations are kept private, and give you peace of mind to go about your business.

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Cybersecurity - Prevention Cybersecurity - Detection and Response Blog

Wi-Fi Network Security: Take Another Look

We’re all accustomed to hopping on wireless networks whenever we can—saving data use on our mobile devices. And we appreciate when the office or coffee shop or school makes it easy for us to connect any time we visit. For most organizations, offering guest Wi-Fi access is a must. But is having a simple password enough to keep company data safe?

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Blog Cybersecurity - Detection and Response Security Alerts

Patching the Spectre & Meltdown security vulnerabilities

You may have heard about the Spectre and Meltdown security vulnerabilities recently. While there’s no evidence of anyone exploiting the security flaw, we want to make sure our clients are aware of how it’s being resolved.