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The WorkSmart Way Blog

How much will managed IT services cost?

You need help with IT and want the most cost-effective IT support and management. For this reason, most small businesses go to a Managed IT service provider (MSP) for help.

Now that you’re looking for a partner, how do you know what the service will cost? It’s easy to find the list of services on most MSPs’ website, but they rarely show pricing. That’s because it depends.

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Cybersecurity - Prevention Cybersecurity - Detection and Response Blog

What is cybersecurity?

We rely on the internet more than ever. Most of us are always ‘connected’. Constant connectivity can open the door for bad guys. They know you and your colleagues store and share data on your connected devices. Knowing the risks can help you keep your data safe and reduce the impact of an attack. Here’s info that can help you avoid costly mistakes when it comes to cybersecurity.

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Ransomware Cybersecurity - Prevention Blog

Q: How does your firewall protect you from ransomware?

It doesn’t. There are critical tools every organization needs in place to protect against cyber threats. Firewalls, anti-virus software, managed DNS, and encryption are a few you may already be using. But no protection is 100% effective at stopping hackers, because the bad guys are evolving their tools as often as the good guys are developing protections.

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Awards/Recognition/Growth Blog

Happy National IT Professionals’ Day!

We’ve built a team of the great IT Professionals, and we’re proud to celebrate their hard work! Our clients also have great things to say about them.

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Cybersecurity - Prevention Cybersecurity - Detection and Response Blog

What is a Security Operations Center (SOC)?

If your firewall and antivirus are the locked doors of your IT, then a Security Operations Center is the alarm system and the police who respond to a break-in. It is a mix of tools, processes, and people looking for threats in order to quickly stop them and prevent damage. Essentially, it’s real-time threat detection and response.

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Security Alerts Blog

Critical Security Alert: Windows 10 Vulnerabilities

Microsoft issued critical security patches for Windows 10 on August 13th and is warning all users to update their operating system immediately.  Microsoft discovered multiple vulnerabilities that can allow machines to spread malware without any user interaction.

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Productivity IT Strategy and Infrastructure Blog

Onboarding a New Employee: How IT Can Make a Good First Impression

Retaining quality employees begins with a solid onboarding process. The key is to make a great first impression as it’s your first engagement – technology makes that easy! Here are some tips to onboard a new hire from an IT point of view.

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IT Strategy and Infrastructure Blog

Prepare for Your New Hire (Our Free IT Checklist]

Prepare for your new hire to make a great first impression. This requires a well-defined onboarding process and having the right tools ready to go so they feel valued! After all, 1/3 of new hires quit within the first six months.

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Cybersecurity - Prevention Cybersecurity - Detection and Response Blog

A Security Operations Center for your organization

By now, you know how important cybersecurity tools are as part of your IT plan. And you know that even with many layers of security, a hacker may still find a way in to your network. In fact, hackers often assume small organizations are not as careful as large corporations, so they see businesses like yours as easy targets. On top of that, most organizations don’t find out about a security breach for over a month. If that’s not good enough for your organization, you need to know about WorkSmart’s Security Operations Center (SOC) service.

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Productivity IT Strategy and Infrastructure Blog

Connecting to the Cloud: Internet Considerations

You hop on a video call to meet with a prospective client. Or your team uses Office 365 to work on a spreadsheet at the same time. Every day, we leverage cloud services to build better processes and gain a competitive edge. The availability of fast and reliable internet continues to make it easier for small businesses to use tools that were once only available to big companies with large budgets.

This shift to the cloud stresses the growing need to invest in your internet infrastructure. Let’s look at how a few considerations can boost your cloud experience.