Our support center is staffed Monday through Friday, 8AM – 5PM EST. If you have a non-critical issue, please email or use the portal to create a ticket electronically. We try our best to keep the phones available to urgent or critical issues.If you need help after-hours, please call to speak with our answering service.
We always have at least two people on call who will return your call within one hour. Please note: if you submit a ticket via email or online form, it won’t be received or addressed until the next business day.
Options:
- Create a Service Ticket
- Set up a New User
- Disable / Remove User
- (888) 484-1012 option 1
To launch a WorkSmart Portal, please click one of the links below.
If you’re experiencing problems with a cloud service, you can check on the status of some services by clicking on the links below:
- Microsoft365* (Email, Teams, Sharepoint, OneDrive, etc.)
- Google Apps (Email, Chat, Drive, etc.)
- AppRiver (Email)
* M365 requires your unique login credentials before checking status
You can always create a ticket if you’re unsure of the status of your services and experiencing a problem by using the links below.